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Frequently Asked Questions

FAQ > Reviews

Reviews

Where do you get your reviews?

From customers just like you. We ask each customer to rate their experience with their referred Pro as soon as a job is completed. Gathering reviews is our way of measuring how we’re doing as a company in providing you with the type of solid referrals that our customers have come to expect.

We also ask some customer to rate through TrustPilot.  This is a third party, that helps us ensure the reviews are authentic.   

Click here to checkout our TrustPilot page.

What is your overall average review?

It changes daily, but we consistently have 90% of our reviews at the 4.8-star level. 

What happens if a Pro gets a bad review?

We use the average of each Pro’s reviews to determine if he or she is delivering the quality of service demand by our customers.

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